Privacy Policy

Last Updated: July 3, 2025

Faithstone LLC (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

Identifiers: Name, email address, mailing address, phone number, IP address.
Commercial Information: Purchase history, product interests.
Internet Activity: Browsing behavior, session information, referring/exit pages, device information.
Payment Data: Information required to process payments, collected via third-party processors (e.g., Stripe, PayPal).
Account Credentials: If you create an account, your login information may be stored securely.
User-Generated Content: Testimonials, product reviews, and messages you submit to us.

2. How We Collect Information

We collect information through:

Online forms (e.g., checkout, contact forms, account registration)
Cookies, web beacons, and tracking tools
Analytics and advertising platforms (e.g., Google Analytics, Meta Pixel, TikTok Pixel)
Order processing systems and fulfillment partners
Third-party platforms including TikTok Shop and Amazon (if applicable)

3. How We Use Your Information

We may use your information for the following purposes:

To process and fulfill your orders
To provide customer support
To send transactional emails and promotional offers
To personalize your website experience
To conduct analytics and improve our services
For retargeting and advertising purposes
To comply with applicable legal obligations
To detect and prevent fraud or abuse

4. Sharing Your Information

We do not sell your personal information. However, we may share data with the following service providers to operate our business:

Analytics & Advertising: Google Analytics, Meta, TikTok, Hotjar, Google Ads
E-commerce & Payments: WooCommerce, Stripe, PayPal
Shipping & Fulfillment: ShipStation, USPS, UPS, FedEx
Marketing Platforms: Email/SMS providers (if applicable)

All third-party services are obligated to handle your data securely and in accordance with applicable laws.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Enable website functionality
Analyze site traffic
Personalize content and ads
Improve user experience

You can control cookies through your browser settings or via cookie consent tools on our site (if available).

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When no longer needed, your information will be securely deleted or anonymized.

7. Your Rights (California Residents)

If you are a California resident, you have the right to:

Request access to the personal information we hold about you
Request correction or deletion of your information
Opt out of the sale of personal information (we do not sell)
Designate an authorized agent to make requests on your behalf

To exercise any of these rights, contact us at:
help@faithstone.org

We may need to verify your identity before processing certain requests.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided personal data, we will delete such information promptly.

9. Data Security

We implement appropriate technical and organizational measures to safeguard your information. However, no method of transmission over the Internet is 100% secure. We encourage you to take personal precautions to protect your information.

10. Changes to This Policy

We may update this Privacy Policy at any time. When we do, we will revise the “Last Updated” date at the top of this page. Continued use of our website constitutes your agreement to any updates.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Faithstone LLC
1001 S Main Street
Kalispell, MT 59901
Email: help@faithstone.org